Thank you sincerely for choosing FIDICO products. We have a reliable team in place to provide better quality after-sales service. The specific warranty details are as follows:
Accessory | Quality Issue | Guarantee Period |
---|---|---|
Motor | Out of service | 12 months |
Controller | Break down under normal use | 6 months |
Battery | Unable to recharge under normal use | 6 months |
Display + throttle | Damaged under normal use | 6 months |
Charger | Break down under normal use | 6 months |
LED Front Light | Damaged under normal use | 6 months |
Acrylics Rear Light | Damaged under normal use | 6 months |
Body Structure | Deformation under normal use or breakage | 6 months |
Any defect report must include an image or video that proves the existence of the defect. Please submit a ‘Product Issue Request’ by contacting our support team via Live Chat or email at support@fidicospeed.com Our engineering team will review the request and attempt to get back to you within two business days.